Delivery and returns within Germany
We offer free delivery to Germany with DHL Go Green. Delivery time: deliveries within Germany take up to 5 days.
How to calculate the delivery date
The delivery period begins with payment on the day after the payment order is issued to the transferring credit institute or, if another payment method is used, on the day after the conclusion of the contract. It ends after the last day of the period. If the last day falls on a Sunday or a day which is an officially-recognised public holiday in the delivery location, the last day will be the following working day.
As returns are time-consuming and entail higher costs for us, we charge EUR 6.90 for exchanges or returns via DHL Retoure. Please follow our instructions for this (see Exchanges and Returns).
|Shipping within Germany with DHL Go Green||€ 0,00|
|DHL-Retoure within Germany||€ 6,90|
Delivery and returns outside Germany:
We currently deliver to the following countries: Austria, Belgium, Bulgaria,Czech Republic,Cypress, Finland, France, Greece, Hungary, Ireland, Italy, Letvia, Lithuania, Luxemburg, Netherlands, Poland, Portugal, Rumania, Sweden, Switzerland, Slovakia, Slovenia, Spain, United Kingdom and USA.
Delivery to these countries costs EUR 12.90. The delivery costs will be stated again clearly to you in the shopping basket and on the ordering page.
As returns are time-consuming and entail higher costs for us, there is a charge for exchanges or returns from outside Germany via DHL Retoure International, if applicable. Please find our instructions in Exchanges and Returns.
|Shipping outside Germany with DHL to the following countries:|
|Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom and USA.||€ 12,90|
|DHL-Retoure from an address outside Germany:|
|Austria, Belgium, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Luxembourg, Hungary, the Netherlands, Poland, Switzerland, Slowakia, Slowenia, Spain, Ungarn, and the United Kingdom||€ 12,90|
|Bulgaria, Italy, Latvia, Romania||€ 15,90|
|Lithuania, Ireland||€ 18,90|
Shipping within Germany can take up to 5 days. The table below shows the period of days that you have to add for international delivery:
* Storage at customs may delay the delivery by several days.